Frequently Asked Questions
Everything you need to know about your Wander Prints experience
How long will it take to receive my order?
Standard shipping typically takes 7-12 business days within the US, while international orders may take 10-20 business days depending on the destination and customs processing.
Can I track my package once it has shipped?
Yes, once your order is dispatched, you will receive an email notification containing a tracking number and a link to monitor your delivery progress in real-time.
What is your return and exchange policy?
We offer a 30-day satisfaction guarantee. If your item arrives damaged or defective, please contact our support team with a photo of the product to arrange a free replacement or full refund.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure mobile payments through PayPal, Apple Pay, and Google Pay.
Are the materials used eco-friendly and durable?
We pride ourselves on using high-quality, sustainable materials and premium inks to ensure that every product is both environmentally conscious and built to last for years.
Can I change my shipping address after placing an order?
Address changes can be made within 12 hours of placing your order. Please contact our customer service immediately to ensure the update is processed before the item enters production.